Cookie Policy

This Cookie Policy explains how FetaZone uses cookies and similar tracking technologies to enhance your experience on our platform.

Last updated: December 2025

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow websites to recognize your device and remember information about your visit, such as your preferences, login status, and browsing behavior. This helps us provide you with a better, faster, and more personalized experience.

How We Use Cookies

FetaZone uses cookies and similar technologies for various purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

  • User authentication and login sessions
  • Security and fraud prevention
  • Remembering your preferences and settings
  • Maintaining your shopping cart and booking information
  • Load balancing and website performance

These cookies cannot be disabled as they are essential for the Service to work.

Functional Cookies

These cookies enhance functionality and personalization:

  • Remembering your language preferences
  • Storing your location settings
  • Remembering your search history and filters
  • Enabling chat and messaging features
  • Providing personalized content recommendations

Analytics Cookies

These cookies help us understand how visitors interact with our website:

  • Tracking page views and user navigation patterns
  • Analyzing which features are most popular
  • Identifying areas for improvement
  • Measuring the effectiveness of our marketing campaigns
  • Understanding user demographics and behavior

This information is aggregated and anonymized, and helps us improve our Service.

Marketing Cookies

These cookies are used to deliver relevant advertisements and track campaign performance:

  • Showing you personalized ads based on your interests
  • Tracking conversions from advertising campaigns
  • Limiting the number of times you see the same ad
  • Measuring the effectiveness of our marketing efforts

These cookies may be set by us or by third-party advertising partners.

Types of Cookies We Use

Session Cookies

These are temporary cookies that are deleted when you close your browser. They help maintain your session while you navigate our website and are essential for features like login and shopping carts.

Persistent Cookies

These cookies remain on your device for a set period (usually 30 days to 2 years) or until you delete them. They remember your preferences and settings for future visits.

First-Party Cookies

These are set directly by FetaZone and are used to provide core functionality and improve user experience on our platform.

Third-Party Cookies

These are set by third-party services we use, such as analytics providers, payment processors, and advertising networks. They help us understand user behavior and deliver relevant content.

Third-Party Services and Cookies

We use various third-party services that may set cookies on your device:

Payment Processing

FenanPay: Our payment gateway uses cookies to process transactions securely and prevent fraud.

Analytics

We may use analytics services to understand how users interact with our platform. These services use cookies to collect and analyze usage data.

Social Media

If you interact with social media features on our website (such as sharing buttons), those platforms may set cookies on your device.

Managing Your Cookie Preferences

You have control over cookies. However, please note that disabling certain cookies may affect the functionality of our Service.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View and delete cookies stored on your device
  • Block cookies from specific websites
  • Block all cookies
  • Set your browser to notify you when cookies are being set

Here are links to cookie management instructions for popular browsers:

Cookie Consent

When you first visit FetaZone, you may see a cookie consent banner. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences
  • Change your preferences at any time through your account settings

⚠️ Important: Disabling essential cookies may prevent you from using certain features of our Service, such as logging in, making bookings, or accessing your account.

Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no standard for how websites should respond to DNT signals. FetaZone does not currently respond to DNT browser signals, but we respect your cookie preferences as described in this policy.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last updated" date at the top of this policy
  • Sending you an email notification (for significant changes)

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: info@fetazone.com

Phone: +251911761964

Address: Nile Source Building, Africa Avenue, Bole, Addis Ababa, Ethiopia